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Gates Outsourcing

SALES EXECUTIVE– CONNECTIVITY & INFRASTRUCTURE GROWTH

Gates Outsourcing is a third-party recruitment and workforce solutions provider in Kenya, offering end-to-end hiring services for client organizations. The company manages talent sourcing, screening, onboarding, and payroll administration, enabling businesses to focus on core operations while ensuring compliance, efficiency, and access to qualified candidates across various industries.

NairobionsitefulltimeTechnology.seniorbachelor

Compensation

To be discussed

About the Job

The Sales Executive is a high-performance field growth role responsible for driving infrastructure sales, connectivity expansion, and subscriber growth across Guru Networks and WiFi Guru operations. This is an aggressive execution-focused role designed for individuals who thrive in highly competitive environments and can combine commercial hustle with technical curiosity. The role is responsible for: generating new business opportunities; growing WiFi Guru subscriber numbers within existing sites; penetrating new buildings and commercial territories; converting opportunities into profitable recurring revenue; and maintaining strong operational coordination during onboarding and deployment. The ideal candidate behaves like a territory owner rather than a passive salesperson. This role requires: commercial aggression; resilience under pressure; disciplined follow-through; high responsiveness; and strong ownership mentality. Revenue growth, territory expansion, and execution speed are the core mission of this role.

Responsibilities

  • A. Strategic Prospecting & Territory Development
  • Active Market Prospecting
  • Conduct daily outbound prospecting through cold calling, LinkedIn outreach, physical visits, building visits, industrial park prospecting and relationship-driven networking.
  • Territory Intelligence
  • Develop strong familiarity with assigned commercial zones, buildings, estates, and business clusters.
  • Continuously monitor competitor activity, pricing movements, infrastructure gaps, upcoming developments, and building opportunities.
  • Lead Qualification
  • Evaluate opportunities against Guru Networks and WiFi Guru target client profiles.
  • Prioritize opportunities with strong recurring revenue potential and long-term infrastructure value.
  • Pipeline Ownership
  • Maintain and actively manage a live opportunity pipeline with visibility into contract renewal windows, decision makers, competitor presence, project status and next-action priorities.
  • B. WiFi Guru Site Growth & Subscriber Expansion
  • The Business Development Executive shall be directly responsible for increasing subscriber growth and market penetration across existing WiFi Guru sites and managed buildings.
  • Responsibilities include:
  • increasing active subscriber numbers within existing buildings;
  • identifying underperforming sites and proposing growth strategies;
  • driving tenant awareness and acquisition campaigns;
  • improving tenant conversion rates;
  • supporting referral and activation campaigns;
  • gathering customer feedback and competitor intelligence;
  • and supporting retention initiatives alongside operations teams.
  • The role requires ownership mentality toward:
  • Monthly Recurring Revenue (MRR);
  • site penetration rates;
  • customer growth;
  • and long-term building performance.
  • Each site should be treated as an independent growth territory with measurable expansion targets.
  • C. Consultative Selling & Technical Positioning
  • Solution Discovery
  • Work closely with Network Engineering and Operations teams to understand client pain points and propose appropriate connectivity or infrastructure solutions.
  • Connectivity Solutions
  • Present and explain Fiber connectivity, Microwave links, Managed WiFi, Structured cabling, Dedicated internet, SD-WAN and infrastructure readiness solutions.
  • Value-Based Selling
  • Conduct presentations and site visits focused on, uptime reliability, operational responsiveness, scalability, accountability, service visibility and customer experience.
  • Demonstrations & Site Walkthroughs
  • Coordinate with technical teams to facilitate, technical assessments, demonstrations, proof-of-concept sessions and approved trial deployments.
  • D. Negotiation, Closing & Commercial Execution
  • Commercial Negotiation
  • Handle objections professionally and negotiate within approved commercial frameworks.
  • Prioritize profitable recurring revenue and long-term customer value.
  • Margin Protection
  • Discounts or non-standard pricing may not be approved without written authorization.
  • Contract Coordination
  • Ensure service agreements, quotations, and onboarding documentation are completed accurately and professionally.
  • Sales Velocity
  • Maintain urgency throughout the sales cycle and minimize delays between prospecting, meetings, proposal issuance and contract closure.
  • E. Client Onboarding & Operational Handover
  • Seamless Transition
  • Serve as the commercial lead during onboarding and installation coordination.
  • Operational Coordination
  • Work closely with technicians, project coordinators, network teams and customer support teams to ensure smooth deployment.
  • Early Relationship Ownership
  • Remain commercially accountable for customer relationship quality during the first thirty (30) days post-installation.
  • Post-Installation Follow-up
  • Conduct post-deployment check-ins to confirm service quality, gather customer feedback, identify upsell opportunities and request referrals.
  • F. Reporting, Accountability & Operational Discipline
  • CRM & Pipeline Discipline
  • All calls, meetings, visits, opportunities, and follow-ups must be logged accurately in the approved CRM or operational system.
  • Work not logged may be treated as work not completed.
  • Responsiveness
  • High responsiveness is expected.
  • Urgent client and internal communications should be acknowledged as quickly as operationally possible, with a target response window of two (2) hours during working hours.
  • Weekly Performance Reporting
  • Submit weekly reports covering:
  • new leads generated;
  • physical meetings conducted;
  • building visits completed;
  • proposals issued;
  • contracts signed;
  • pipeline value;
  • WiFi Guru subscriber growth;
  • competitor insights;
  • lost opportunities and reasons;
  • operational blockers;
  • and site performance observations.

Qualifications

  • 2–5 year’s experience in:
  • ISP sales;
  • ICT sales;
  • telecommunications;
  • infrastructure sales;
  • FMCG territory growth;
  • or related field-growth environments.
  • Technical Curiosity
  • Ability to understand and explain:
  • Fiber vs Microwave connectivity;
  • managed vs unmanaged WiFi;
  • uptime and SLA concepts;
  • structured cabling basics;
  • and connectivity business value.
  • Communication
  • Strong verbal pitching ability;
  • Professional proposal writing;
  • Confident relationship building with SMEs, landlords, property managers and enterprise stakeholders.

Required Skills

Communication -Strong verbal pitching ability; Professional proposal writing; Confident relationship building with SMEs, landlords, property managers and enterprise stakeholders.Technical Curiosity Ability to understand and explain: Fiber vs Microwave connectivity; managed vs unmanaged WiFi; uptime and SLA concepts; structured cabling basics; and connectivity business value.Behavioral Traits -The ideal candidate is: highly driven; resilient; proactive; disciplined; coachable; and execution oriented.Business Accumen-commercially aggressive;Work IndependetlyAccountability & Operational Discipline

Benefits

  • Performance-Linked Compensation: Structured packages that scale up directly with your confirmed milestones.
  • Continuous Upskilling: Direct training, resource backing, and clear career-advancement pathways.
  • Market Benchmarked Salary & structured benefits plan.

Required Documents

  • Resume / CV Required
  • Cover Letter Required
SALES EXECUTIVE– CONNECTIVITY & INFRASTRUCTURE GROWTH at Gates Outsourcing | Cazini