OPERATIONS ADMIN

JOB TITLE OPERATIONS ADMIN NATURE OF JOB FULL TIME INDUSTRY SALARY KSHS.40,000 JOB LOCATION KIAMBU ROAD DUTIES AND RESPONSIBILITIES Daily Operations and Logistics Coordination · Coordinate the daily movement of goods from dispatch to delivery, ensuring orders are processed, allocated and delivered according to agreed schedules. · Monitor delivery schedules, dispatch activities and order fulfilment, resolving delays, delivery discrepancies and other operational challenges promptly. · Maintain accurate records of goods received, dispatched and delivered, ensuring proper documentation, proof of delivery and timely updating of operational reports. Fleet and Transportation Management · Coordinate vehicle allocation, route planning and driver schedules to ensure efficient transportation of goods and optimal utilisation of the fleet. · Monitor vehicle servicing, fuel consumption, mileage, insurance, licences and other fleet requirements to ensure roadworthiness, regulatory compliance and cost efficiency. · Track vehicle movements and delivery performance, investigate excessive fuel consumption, delays and vehicle downtime, and recommend measures to improve fleet productivity. Team Supervision and Performance Management · Supervise drivers, loaders, warehouse personnel and other operations staff, ensuring duties are clearly assigned and daily operational targets are achieved. · Monitor staff attendance, productivity, adherence to delivery schedules and compliance with operational procedures, addressing performance gaps where necessary. · Coordinate communication between drivers, warehouse teams, customers and management to ensure smooth information flow and timely resolution of operational issues. Inventory, Documentation and Process Control · Monitor the movement and handling of goods, ensuring accurate stock records, proper loading and offloading procedures, and accountability for items in transit. · Maintain operational documentation, including delivery notes, trip sheets, fuel records, vehicle logs, dispatch registers and customer delivery confirmations. · Review existing logistics procedures, identify inefficiencies and implement practical improvements to streamline dispatch, reduce errors and improve turnaround times. Cost Management and Operational Reporting · Monitor daily operational expenses, including fuel, vehicle maintenance, driver allowances, loading costs and other logistics-related expenditure, ensuring spending remains within approved limits. · Prepare daily and periodic reports on deliveries, fleet utilisation, fuel consumption, operational costs, vehicle downtime and staff performance to support management decision-making. · Identify opportunities to reduce transportation costs, minimise delivery failures and improve resource utilisation while maintaining service quality and customer satisfaction. KEY REQUIREMENT SKILLS AND QUALIFICATION · Diploma or Bachelor's Degree in Business Administration, Logistics and Supply Chain Management, Operations Management or a related field. · At least three (3) years of relevant experience in operations administration, preferably within a busy logistics, transport, distribution or supply chain company. · Practical experience in fleet coordination, delivery scheduling, dispatch operations, team supervision and daily cost monitoring. · Good understanding of logistics documentation, inventory movement, route planning and operational reporting. · Proficiency in Microsoft Excel and other relevant office or logistics management systems. · Strong organisational, communication, problem-solving and multitasking skills. · High levels of accuracy, accountability, attention to detail and ability to work under pressure. HOW TO APPLY · If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com · Interviews will be carried out on a rolling basis until the position is filled. · Only the shortlisted candidates will be contacted.