Mid-Level Sales Executive

About the Job

Responsibilities

• Software Sales & Business Development
• Identify and pursue new business opportunities within the healthcare sector.
• Sell the company’s healthcare software solutions to hospitals, clinics, medical centres and other relevant organizations.
• Build and maintain a healthy pipeline of qualified sales opportunities.
• Conduct outbound prospecting through calls, email, WhatsApp, LinkedIn, referrals, networking and physical client visits where appropriate.
• Engage healthcare decision-makers, including facility owners, administrators, finance teams, operations managers and other relevant stakeholders.
• Understand prospective clients' operational challenges and position the software according to their needs.
• Prepare quotations, proposals and other sales documentation.
• Negotiate commercial terms within approved company guidelines.
• Consistently work toward agreed monthly and quarterly sales targets.
• Identify opportunities for upselling, cross-selling and account expansion.
• Lead Qualification & Sales Pipeline Management
• Respond promptly to leads generated through the website, social media, referrals, campaigns, WhatsApp and telephone inquiries.
• Qualify prospects based on their requirements, organization size, current systems, decision-making process, budget and implementation timeline.
• Maintain accurate records of prospects and opportunities within the company's CRM or sales tracking system.
• Categorize leads according to their stage in the sales pipeline.
• Maintain structured follow-up schedules to prevent potential opportunities from being lost.
• Provide regular pipeline forecasts and sales activity reports.
• Track lead-to-demo, demo-to-proposal and proposal-to-sale conversions.
• Customer Calls & WhatsApp Engagement
• Answer incoming customer and prospect calls professionally and courteously.
• Respond to WhatsApp inquiries within the company's expected response times.
• Understand the purpose of each inquiry before providing information or directing the customer appropriately.
• Explain software products, features, pricing and processes in clear, non-technical language.
• Qualify sales inquiries received through WhatsApp and telephone.
• Schedule demonstrations, meetings and follow-up calls with qualified prospects.
• Maintain professional written communication across WhatsApp and other messaging channels.
• Follow up with prospects who have requested additional information, quotations or demonstrations.
• Escalate technical or support-related matters to the appropriate team while maintaining ownership of customer communication.
• Maintain proper records of important customer conversations and agreed next actions.
• Product Demonstrations & Consultative Selling
• Develop a strong working understanding of the healthcare software and its functionality.
• Conduct virtual and physical product demonstrations for prospective clients.
• Tailor demonstrations to the operational needs and challenges identified during discovery.
• Translate technical software functionality into practical business benefits.
• Answer product-related questions accurately and coordinate with technical teams where additional clarification is required.
• Understand competitor offerings and clearly communicate the company's value proposition.
• Gather feedback from prospects and communicate recurring requirements to management and product teams.
• Client Relationship Management
• Develop long-term relationships with prospective and existing healthcare clients.
• Maintain regular communication with clients throughout the sales and onboarding journey.
• Ensure customers have a smooth transition from sales to implementation or support teams.
• Conduct appropriate post-sale follow-ups to establish customer satisfaction.
• Identify opportunities for renewals, upgrades, additional modules or services.
• Handle customer concerns professionally and coordinate internal resolution where necessary.
• Sales Reporting & Market Intelligence
• Prepare weekly and monthly reports covering leads, calls, meetings, demonstrations, proposals and closed business.
• Maintain accurate CRM records and sales notes.
• Monitor sales targets and identify corrective actions where performance is below expectations.
• Gather information on healthcare technology trends, customer requirements and competitor activities.
• Share customer feedback with management, product, marketing and technical teams.
• Provide reasonable sales forecasts based on active opportunities.

Qualifications

• Bachelor's degree or diploma in Business, Sales & Marketing, a related field.
• Approximately 3–5 years of B2B sales/business development experience, preferably involving software, SaaS, technology or healthcare solutions.
• Demonstrated experience managing a sales pipeline and working toward revenue targets.
• Experience conducting product presentations or demonstrations.
• Experience communicating with customers through telephone, WhatsApp, email and face-to-face meetings.
• Familiarity with CRM systems and structured sales reporting is desirable

Required Skills

Benefits

• Professional growth & career development opportunities
• Exposure to healthcare technology & software solutions
• Continuous product and sales training
• Collaborative and growth-oriented work environment
• Commission: To be discussed based on the agreed sales structure and performance targets.

Required Documents

• Resume / CV Required
• Cover Letter Required